Last updated: January 2025
Digital Shield VPN ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it when you use our VPN service.
Our service is designed with privacy and data minimization as core principles. We aim to enhance user privacy and protect data transmitted over the internet through encrypted VPN connections.
The Data Controller under this Privacy Policy is:
PT BALI ECO SYSTEMS
Jl. Sukma Kesuma 68, Ubud, Gianyar, Bali, Indonesia
Email: Team.DShield@gmail.com
To provide the service, we collect the minimum data necessary:
We collect limited technical information strictly necessary to operate and improve the service:
We may collect basic connection error logs and diagnostic metrics (for example, to troubleshoot connection issues or improve service reliability). If we do, such data will not be used to monitor or track your online activity. We do not currently collect operating system version, device type, or device model; any such data remains only on your device unless we clearly state otherwise in an updated policy.
To prevent abuse of the free trial period, we generate a logical application identifier:
We operate under a strict no-logs policy. We do not create or store:
Our service architecture is designed so that VPN session logs and user online activity data are not generated or stored.
We use collected data solely for:
We do not sell or rent personal data.
Where the General Data Protection Regulation (GDPR) applies, we process personal data on the following legal bases:
Encryption applies to the secure tunnel between your device and our VPN server.
Data is stored on secure infrastructure provided by Supabase (PostgreSQL), with:
Access to user data is limited to authorized personnel only.
We do not sell, trade, or rent personal data.
Information may be disclosed only:
Due to our no-logs architecture, we typically do not possess activity data that could identify specific user activity.
Depending on applicable legislation, you may have the following rights:
We respond within 30 days.
We do not store VPN activity logs, connection history, or data about visited resources; therefore such data does not exist and is not subject to deletion.
You may request deletion of your account and associated personal data at any time.
To submit a deletion request, go to:
Account deletion page (https://digitalshield.app/delete-account)
We may request additional information to verify account ownership for security purposes.
After verification, the following will be deleted:
We do not store VPN connection history, session logs, or user internet activity data.
We may retain subscription and transaction records where required for legal, tax, or accounting obligations or to comply with applicable law.
Deletion is completed within 30 calendar days after verification of the request.
Our service is not intended for individuals under 13 years of age. We do not knowingly collect personal data from children.
Account data is retained while your account is active.
Upon account deletion, data is deleted or anonymized within 30 days unless legally required otherwise.
We do not retain VPN activity logs.
Aggregated anonymized statistics that cannot identify users may be retained indefinitely for service improvement.
Your information may be processed in countries other than your country of residence. We implement appropriate safeguards, including Standard Contractual Clauses (SCCs), where required.
We may update this Privacy Policy from time to time. Continued use of the service after changes become effective constitutes acceptance of the updated policy.
We use the following third-party providers:
We strive to comply with applicable privacy laws, including GDPR and CCPA, where applicable.
PT BALI ECO SYSTEMS
Email: Team.DShield@gmail.com
By using Digital Shield VPN, you acknowledge that you have read and understood this Privacy Policy.
You can view our Privacy Policy and Terms of Use in all languages on our website: https://digitalshield.app/